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Contact the editorial team

Email is the quickest way to reach us. Corrections, guide requests and questions about our tutorials are all welcome.

Email

[email protected]
For corrections, suggestions and questions about the guides.

Response time

Usually within two working days, Monday to Friday. Corrections take priority.

Language

We reply in English. Short, clear messages with screenshots get the fastest answers.

What to include

To help us answer quickly, tell us:

  1. Which page you were reading, with its address.
  2. Your Windows version, for example Windows 11 24H2 or Windows 10 22H2.
  3. Which build you use: the native Win32 build from the GitHub source, or the 1.0.0 release from SourceForge.
  4. The exact error text, or a screenshot of the dialog.
  5. For crashes, the Faulting module name from Event Viewer (Windows Logs → Application).

What we can help with

  • Mistakes or outdated details in our guides.
  • Requests for new guides or for topics an existing guide should cover.
  • Clarifying a step in one of our tutorials.

What we can't help with

  • Bugs in the software itself. We don't develop Win32 Disk Imager. Please report program bugs on the project's own tracker: the issues page of the GitHub repository for the native build, or the Tickets section of the SourceForge project for the 1.0 release.
  • Data recovery. If a card was overwritten, the previous contents can't be brought back with this tool, and we can't recover data for you.
  • Images you don't have rights to. We can't help copy firmware or software you aren't licensed to use.

Privacy

Please don't send passwords, licence keys or disk images. We use your email only to reply. See our Privacy Policy for details.